Terms of use
Golden Key Real Estate · Licence No. 440
These terms apply when you use the website of Golden Key Real Estate, in English at goldenkey.qa and in Arabic at goldenkey.qa/ar. By using the website, you accept these terms. If you do not accept them, please do not use the website.
These terms were last updated on 7 November 2026.
Who we are
Golden Key Real Estate (جولدن كي للعقارات) is a licensed real-estate brokerage in Doha, Qatar. We help clients rent, let, buy and sell homes and commercial property, and we present off-plan projects.
- Commercial Registration No. 88995
- Real-estate brokerage licence No. 440
- Office 602, Palm Tower B, West Bay, Doha, Qatar
- P.O. Box 42682, Doha
In these terms, "we", "us" and "our" mean Golden Key Real Estate, and "you" means anyone who uses the website.
Using the website
The website is free to use and you do not need an account. You can search for property to rent or buy, read about communities and projects, keep a shortlist and contact us. There are no payments on the website.
Your shortlist and your display choices, such as the language, are kept in your own browser on your device, not in an account with us. They do not move to another device, and they are lost if you clear your browser's data.
Listings and project information
The listings and projects on the website come from our own records. Their details are supplied to us by property owners, landlords and developers. We take care to publish them accurately, but please keep the following in mind:
- Price, availability, size, layout, furnishing, amenities, service charges and other details can change at any time, and a property may be let or sold before it is taken off the website.
- Sizes, prices per square metre and locations on the map are approximate.
- Photos, videos, floor plans and computer-generated images are for illustration. They may not show the exact unit, its current condition, its view or its finishes.
- A listing or project page is information, not an offer, and it does not form part of any contract.
Before you rely on any detail, please ask a Golden Key consultant to confirm the current availability, price and terms. Please also make your own checks, for example by viewing the property and reading the title deed, the lease or the sale documents. The terms of a deal are set only by the signed contract between the parties, such as a lease or a sale and purchase agreement.
Off-plan projects
Information about off-plan projects, such as designs, specifications, payment plans, starting prices and expected completion or handover dates, comes from the developers and their own materials. It can change before or during construction. The purchase of an off-plan unit is governed by the contract you sign with the developer, and the price, the payment plan and the handover date are those set out in that contract.
Guides and reviews
Our guides and community pages are general information, not legal, financial, tax or investment advice. Laws, fees and market conditions change, so please take advice on your own situation before you decide. Client reviews shown on the website are the opinions of the people who wrote them. Where we show a review in a language other than the one it was written in, the translation is ours.
Our brokerage services and fees
Browsing the website, sending an enquiry or messaging us does not by itself create a brokerage agreement between you and us.
When we act for you as a broker, the service and our fee (commission) are agreed in a separate written agreement, in line with Law No. 22 of 2017 regulating real-estate brokerage and the other laws of the State of Qatar. That agreement, and the contract for the property itself, take precedence over anything on the website.
Enquiries and how we contact you
You can contact us through the enquiry forms on the website, by WhatsApp, by phone or by email. A form asks for your name and mobile number; your email address and a message are optional. A form enquiry goes to our team through our client management system, and a member of our team will contact you about it by phone, WhatsApp or email.
When you contact us, please:
- give your own name and contact details, and check that they are correct
- share another person's details only with their permission
- quote the listing reference if you have one, so we can find the property quickly (the WhatsApp button on a listing adds it for you)
- keep identity card, passport and bank details out of forms and first messages; your consultant will tell you which documents are needed and how to send them
WhatsApp, phone networks and email are run by other companies, and their own terms and privacy policies apply when you use them.
Your personal data
Our Privacy policy explains what personal data we collect through the website and through enquiries, how we use and protect it, and the rights you have under Law No. 13 of 2016 on the protection of personal data privacy. It also explains how the website uses cookies and similar technologies, including Google's analytics and advertising measurement tools. Please read it together with these terms. It is linked at the bottom of every page.
Acceptable use
You may view the website, print pages and share links to listings and projects for your own use. You must not:
- copy, scrape, crawl or download listings, photos, prices, consultants' details or other content in bulk, by hand or with robots, scripts or other automated tools
- use content from the website to build or feed another website, portal, app or database, or republish our listings or photos anywhere else without our written permission
- send false, misleading or automated enquiries, spam, or enquiries in another person's name
- use the forms or our consultants' contact details to advertise or sell products or services
- try to get around the website's security, limits or anti-spam checks, probe it for weaknesses, or overload or disrupt it
- upload or send viruses or any other harmful code
- use the website in any way that breaks the laws of the State of Qatar or the rights of others
Search engines may index the public pages of the website in the normal way, following our robots.txt file. If the website is misused, we may block access, refuse enquiries and report the matter to the relevant authorities.
Intellectual property
The website and its content belong to Golden Key Real Estate or are used with the permission of their owners, such as property owners, developers and photographers, or under a licence. This includes the design of the website, its text and guides, the Golden Key name and logo, and the photos, videos and floor plans we publish. They are protected by the laws of the State of Qatar and by international law on copyright and trademarks. Using the website gives you no rights in them beyond the personal use described above.
If you believe that something on the website infringes your rights, please email info@goldenkey.qa with the details and we will look into it.
Other websites and services
The website links to, and shows content from, services run by other companies and organisations, for example WhatsApp, Instagram and other social networks, Google Maps, and OpenStreetMap, whose maps appear on our search and listing pages. We do not control these services and we are not responsible for their content, their availability or how they handle your data. Their own terms and privacy policies apply when you use them.
Our liability
We take reasonable care with the website, but it is general information. We cannot guarantee that every detail is complete, accurate and up to date at every moment, or that the website will always be available and free of errors or viruses.
To the extent the laws of the State of Qatar allow, we are not responsible for:
- loss caused by a decision made on the website's information alone, without confirming the details with us and checking the documents
- the acts or decisions of property owners, landlords, developers or other third parties, including changes they make to a property, its price or its availability
- interruptions, delays or errors on the website, or harm to your device or data that we could not reasonably have prevented
- the content of other websites and services that the website links to
- indirect losses, such as loss of profit or of an opportunity
Nothing in these terms limits or excludes any liability that cannot be limited or excluded under the laws of the State of Qatar, such as liability for our own fraud or serious fault. Nothing in these terms reduces your rights under a brokerage agreement or another contract you have signed with us.
Changes to the website and these terms
We may update, suspend or remove any part of the website at any time. We may also change these terms, for example when our services or the law change. The new version applies from the day we publish it on this page, and the date near the top shows when the terms were last updated.
If any part of these terms cannot be enforced, the rest of the terms still applies.
These terms are published in Arabic and English. If the two versions differ, the Arabic version prevails.
Governing law and courts
These terms, and any dispute about them or about the website, are governed by the laws of the State of Qatar, and the competent courts of Doha, State of Qatar, have jurisdiction. Before going to court, please contact us so that we can try to settle the matter together. A brokerage agreement or another contract you sign with us follows its own terms on law and disputes.
Contact us
If you have a question about these terms or the website, you can reach us here:
- Email: info@goldenkey.qa
- Phone and WhatsApp: +974 7444 6104
- Landline: +974 4145 2373
- Address: Office 602, Palm Tower B, West Bay, Doha, Qatar (P.O. Box 42682)
- Office hours: Saturday to Thursday, 9am to 5:30pm; closed on Friday

